Posts tagged ‘troubleshooting’

VisualSVN on Windows Azure Virtual Machine

With the upcoming of the new Virtual Machines service on Microsoft Windows Azure, many server applications are going under testing and porting to cloud located machines. Today i tried to install a VisualSVN Server on Windows Server machines (both 2008 R2 and 2012) located in Windows Azure. The porting is quite simple and smooth and can be completed in less than half an hour. Since Azure VMs are persistent, all the installation and configuration can be performed directly on the remote machine simply using Remote Desktop Connection, without the need for any additional virtualization software. The only point that requires some attention is the correct setting of the Server URL inside VisualSVN Server, otherwise your SVN client will come to an abrupt halt immediately after setting up the connection due to a response containing misleading server information. The VisualSVN Server in fact sets by default its Server Name in the form https://[yourAzureVMName]:8443/svn/, missing part of the complete DNS name of the Azure VM. The correct URL that needs to be set is https://[yourAzureVMName]

All the details can be found in this short QuickStartGuide. Hope it helps!

Authentication Problem on HealthVault: Blank Page

Yesterday I installed our desktop HealthVault (HV) application on a Tablet PC running Windows 7 (Acer Iconia W501).

When you start the application for the first time you have to provision it (authenticate). For this operation you are redirected to the HealthVault website by means of your default browser, where you have to enter your HV account in order to allow the application to access HV data (as shown in the images below).

Sometimes, after entering your username and your password you will be redirect to a blank page. If you refresh it (F5) and the page still remains blank, and if this behavior happens also if you are trying to access HV website directly from your browser, then probably there is a problem.

What is the problem?

Talking with Trey Troegel (from HV support) he told me to share the desktop to find the solution. So I installed Microsoft Lync on the tablet and when I tried to log on the Microsoft network I receive this error, that it was also the SOLUTION:

Yes. My computer clock wasn’t set correctly: 11th of November, instead of 10th of November 🙂
Maybe I made this mistake during the first boot installation of the tablet…. it happens!

I thought that this may affect the authentication process, so I changed the clock and I tried to log again to the HV website…. and finally the authentication worked.

In conclusion if you face this problem try to adjust your system clock… maybe this will solve your problem.

Thanks to Trey for his idea of installing Lync because he gave me the message error that was useful to solve this problem. Maybe it will be useful to receive this error message also from the website, instead of a blank page.